MKLD ENERPRISES INC
TERMS AND CONDITIONS
By submitting a purchase order to MKLD you accept and agree to abide by the terms and conditions contained herein. Any agreement to purchase MKLD Enterprises Inc products will be governed and controlled in all respects by the laws of the state of Georgia, including interpretation, enforceability, validity, and construction, without regard to any conflict of law provisions. Under no circumstances will any agreement to purchase MKLD Enterprises, Inc products, whether it involves a United States or foreign purchaser, be governed and controlled by any non-Georgia laws and/or conventions. If you have any questions, please address them with the MKLD office before submitting your purchase order.
All prices are subject to change without notice.
Sales and payments
All orders are subject to approval by MKLD credit department. All accounts without open credit terms require full payment prior to their order(s) being released for production or shipping. Deductions should not be made from MKLD invoice(S) without approval of the credit department. Such deductions may result in an account being put on “Hold’ status. Customers who do not have an open line of credit with MKLD Enterprises, Inc are required to submit payment in full before the order will be released. Any account, regardless of credit terms, whose check payment is returned to MKLD for non-sufficient funds may have their terms changed to “cash/certified funds”. This change in terms will occur immediately and without notice. A return check fee of $35 applies for each instance.
Acknowledged orders can not be changed or cancelled without approval by MKLD. All requests for changes or cancellation must be submitted in writing. Order changes requested with in 4 business days of scheduled shipping or pick-up date will not be accommodated. If the change request is to decrease/ cancel quantities or items, customer is responsible for any material and labor costs incurred by MKLD for those decreased items. If the change request is to increase quantities or items, delays may apply to original acknowledged shipping date.
If any order is to match a previous order, it must be clearly stated. MKLD can not be responsible for discontinued items by our suppliers.
Customer Pick-up/shipping delays:
MKLD Enterprises makes every effort to meet your requested ship date. When a customer interrupts the production/shipping process to put an order on hold, storage/handling charges will be applied. All communication must be in writing.
Shipping of merchandise and Damage claims
Shipping will be made via MKLD preferred carrier(s) unless customer carrier preference is indicated on purchase order. MKLD will provide freight quote(s) and ship only to points within United States. Orders will ship freight collect, prepay and add, or 3rd party billing as specified. MKLD will select the carrier when prepay and add is the specified option.
MKLD is not responsible for damage in transit, or delays in transit. Variances in order quantities or specifications must be communicated to MKLD within 5 days of receipt of order. Any shortage, or sign of damage, should be noted on the freight bill before accepting delivery. If damage is discovered after delivery, customer should notify the carrier at once to request inspection and claim instructions. Concealed damage claims must be filed within 10 days of receipt of shipment. Refusal to accept merchandise from carrier does not relieve purchaser of responsibility for payment and filing claims in the prescribed manner. All merchandise becomes the property of the purchaser upon delivery to the carrier.
All merchandise sold by MKLD Enterprises, Inc is “made to order”. No product can be returned for credit or exchange without consent form MKLD. A standard salvage charge of 50% of invoice will apply on all returned merchandise. All returned orders should be in original packaging. Used product and custom orders can not be returned for credit. Customer is also responsible for the cost of freight on the returned item(s).
MKLD Enterprises Inc warrants all products manufactured by MKLD against defective material or workmanship for one year from the date of shipment. Customer assumes responsibility for normal wear and tear. Warranty does not cover any product which has been altered or subjected to misuse, negligence or accident. The limited warrant does not cover any upholstery, which is subject only to the warrant offered by the respective upholstery manufacturers, or COM materials. Cuts and tears discovered after signing for receipt of upholstered products are not covered. In case customer(s) elects to assemble the chair and/or barstools purchased from MKLD by them, warranty will be automatically voided and liabilities incurred thereafter shall be assumed by the purchaser.